Open the Outlook sign in page (Hotmail is now Outlook) and click on ‘Can’t access your account?’ link. Select ‘I forgot my password’ option on the page that follows. Click ‘Next.’ Enter your Hotmail email address and fill the Captcha correctly. Click ‘Next.’ Select a verification method. Get a code and enter it to reset your password. Create a new password and sign in to your account. Have an issue? Contact Customer service toll free Hotmail number and talk with professionals for password recovery.